Club Cosmo's Terms & Conditions
Last Updated: December 18th, 2025
By accessing or using the Club Cosmo’s website, placing an order, or purchasing any product from Club Cosmo’s, you agree to be bound by the following Terms & Conditions (“Terms”). Please read them carefully before using our services.
1. General Use & Eligibility
By using this website, you confirm that you are at least 18 years of age or have the consent of a legal guardian. You agree to use this site for lawful purposes only and not to engage in any activity that violates applicable local, state, federal, or international laws.
Club Cosmo’s reserves the right to refuse service, terminate accounts, or cancel orders at our discretion if misuse, fraud, or abuse is suspected.
2. Product Information & Availability
We strive to display accurate product descriptions, pricing, and imagery. However, minor variations in color, sizing, or appearance may occur due to screen settings, manufacturing processes, or material differences.
All products are subject to availability. We reserve the right to limit quantities, discontinue items, or cancel orders if inventory becomes unavailable. In such cases, customers will be notified and refunded accordingly.
3. Order Processing & Shipping
Shipping timelines and processing times are estimates only and not guaranteed delivery dates.
- In-stock orders placed by 12:00 PM PST, Monday–Thursday, typically ship within 5–8 business days (please allow for 1–5 day processing).
- Orders placed after 12:00 PM PST on Thursday generally ship the following Monday, excluding holidays.
- Pre-order items will display an estimated ship date on the product page.
In compliance with the Federal Trade Commission (FTC) Mail, Internet, or Telephone Order Merchandise Rule, Club Cosmo’s provides shipment estimates based on reasonable expectations and communicates delays when applicable.
4. Risk of Loss & Delivery Confirmation
Once an order has been shipped and marked “Delivered” by the carrier, the order is considered fulfilled.
In accordance with the Uniform Commercial Code (UCC §2-509) and standard e-commerce practices, risk of loss transfers to the customer upon carrier confirmation of delivery.
Club Cosmo’s is not responsible for:
- Lost or stolen packages after delivery confirmation
- Carrier delays
- Incorrect delivery details provided by the customer
Optional package protection is available at checkout.
5. Returns, Refunds & Exchanges
All returns, refunds, and exchanges are governed by our FULL IN-DEPTH RETURN POLICY, which is incorporated into these Terms by reference.
- Returned items must meet eligibility requirements outlined in the Return Policy.
- Refunds are issued only after returned items are successfully received and inspected.
- Refund processing times may vary depending on the customer’s bank or payment provider.
Club Cosmo’s reserves the right to deny returns that do not comply with policy requirements.
6. Chargebacks & Payment Disputes
By completing a purchase, you agree to contact Club Cosmo’s directly before initiating a chargeback or payment dispute.
We maintain documentation including order confirmations, tracking numbers, delivery confirmation, and policy acknowledgments to respond to disputes through Shopify, Stripe, and associated payment processors.
Fraudulent chargebacks may result in account restrictions or permanent bans.
7. Intellectual Property
All content on this website including logos, designs, artwork, text, graphics, product names, and branding is the exclusive property of Club Cosmo’s and protected under U.S. Copyright Law, Trademark Law, and applicable intellectual property statutes.
You may not copy, reproduce, distribute, or exploit any content without prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, Club Cosmo’s shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
Our total liability shall not exceed the purchase price of the product giving rise to the claim.
9. Disclaimer of Warranties
All products are provided “as is” and “as available.” Except as expressly stated, Club Cosmo’s disclaims all warranties, whether express or implied, including implied warranties of merchantability and fitness for a particular purpose, as permitted under applicable law.
10. Indemnification
You agree to indemnify and hold harmless Club Cosmo’s, its owners, affiliates, employees, and partners from any claims, damages, losses, or legal fees arising from your violation of these Terms or misuse of the website or products.
11. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles.
Any disputes shall be resolved exclusively in the state or federal courts located in California.
12. Changes to Terms
Club Cosmo’s reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated Terms.
13. Contact Information
For questions regarding these Terms & Conditions, please contact us via email at info@shopclubcosmos.com.
Checkout Agreement
By completing a purchase on this website, you acknowledge and agree that:
- You have reviewed and accepted our Terms & Conditions, Privacy Policy, and FULL IN-DEPTH RETURN POLICY
- Shipping timelines are estimates, not guaranteed delivery dates
- Risk of loss transfers upon carrier confirmation of delivery
- Orders marked as “Delivered” are considered fulfilled
- Refunds, returns, and exchanges are subject to eligibility requirements
- Optional package protection is available at checkout
- Chargebacks or disputes may be denied if order confirmation and delivery proof are provided